14 Haven Green, Ealing Broadway, London, W5 2UU
Tel: 020 8997 3524 or Tel/Fax: 020 8998 8236

A haven in the green heart of Queen of Suburbs, Ealing Broadway

Welcome | Tariff | Accommodation | Seminar Room | The Golden Rule | Policy & Facility

Location & Useful Information | Registration Form | Feedback| Conference Enquiry

Please Print Off

Name: _______________      Email: ______________________    Date: ____________

1. Reservation & Confirmation

How do you rate?

Satisfaction Percentage	Poor (20%)	Fair (50%)	Good (75%)	Excellent (100%)
Information Required					Comment:________________
Maps & Directions					Comment:________________

Suggestions: ___________________________________________________________

1. Arrival

Front Desk					Comment:________________
Introduce Guidelines					Comment:________________
Secure environment					Comment:________________
Parking Facility					Comment:________________

Suggestions: _____________________________________________________________

1. Your room           Room Number _______

Cleanness					Comment:________________
Comfort					Comment:________________
Well-equipped					Comment:________________
Was the problem taken care of during your stay?					Comment:________________

Suggestions: _____________________________________________________________

1. Your breakfast

Continental Breakfast









Comment:________________

Suggestions: _____________________________________________________________

1. Overall opinion

Location					Comment:________________
Convenience					Comment:________________
Courteous, warm welcome					Comment:________________
Respond efficiently					Comment:________________
Recognise your needs					Comment:________________
Will you recommend us to your friends?					Comment:________________

Suggestions: _____________________________________________________________

Thank you